Xerox Phaser 8560 crash all programs when I try to print after installing Sierra. Newest driver river re-installed. Any ideas?
Bjørn Arve
MacBook Pro with Retina display, Other OS, MacOS Sierra (10.12)
Xerox does not have drivers for the 8060 and Sierra. Last drivers for mac were released March 5, 2015, well over a year old and well before Sierra so what are you using?
Can you post the crash log?
I am using the last driver from Xerox. It worked ok until I upgraded to Sierra, but you are right. The driver is not authorized for Sierra. Are there alternative drivers out there?
Here is a copy of the crash log (I did not find a way to add attachments here):
Process: Pages [775]
Path: /Applications/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: 5.6.2 (2573)
Build Info: Pages-2573000000000000~1
App Item ID: 409201541
App External ID: 816483004
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Pages [775]
User ID: 503
PlugIn Path: /Library/Printers/Xerox/PDEs/XeroxPaperOptions.plugin/Contents/MacOS/XeroxPaper Options
PlugIn Identifier: com.xerox.opb.print.pde.cocoa.XeroxPaperOptions
PlugIn Version: 2.0.15 (1.0)
Date/Time: 2016-09-30 10:17:47.871 +0200
OS Version: Mac OS X 10.12 (16A323)
Report Version: 12
Anonymous UUID: 62EC9660-BD8E-3148-EE5B-1762A4871805
Time Awake Since Boot: 690 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]
VM Regions Near 0x18:
-->
__TEXT 0000000104937000-0000000107583000 [ 44.3M] r-x/rwx SM=COW /Applications/Pages.app/Contents/MacOS/Pages
Application Specific Information:
objc_msgSend() selector name: currentPrinter
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff8b8e9b5d objc_msgSend + 29
1 com.xerox.opb.print.pde.cocoa.XeroxPaperOptions 0x00000001125d967d -[XeroxBiDi awaitCommandJob:] + 74
2 com.apple.Foundation 0x00007fff78b9e5df __NSFireTimer + 83
3 com.apple.CoreFoundation 0x00007fff7710af44 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
4 com.apple.CoreFoundation 0x00007fff7710abd3 __CFRunLoopDoTimer + 1075
5 com.apple.CoreFoundation 0x00007fff7710a72a __CFRunLoopDoTimers + 298
6 com.apple.CoreFoundation 0x00007fff771022f1 __CFRunLoopRun + 2081
7 com.apple.CoreFoundation 0x00007fff77101874 CFRunLoopRunSpecific + 420
8 com.apple.HIToolbox 0x00007fff766a1f6c RunCurrentEventLoopInMode + 240
9 com.apple.HIToolbox 0x00007fff766a1da1 ReceiveNextEventCommon + 432
10 com.apple.HIToolbox 0x00007fff766a1bd6 _BlockUntilNextEventMatchingListInModeWithFilter + 71
11 com.apple.AppKit 0x00007fff74d985f5 _DPSNextEvent + 1093
12 com.apple.AppKit 0x00007fff754a88eb -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1637
13 com.apple.AppKit 0x00007fff74d8cfbd -[NSApplication run] + 926
14 com.apple.AppKit 0x00007fff74d57a8a NSApplicationMain + 1237
15 com.apple.iWork.Pages 0x0000000104942700 0x104937000 + 46848
16 libdyld.dylib 0x00007fff8c1d3255 start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff8c3024e6 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c3e9632 _pthread_wqthread + 1023
2 libsystem_pthread.dylib 0x00007fff8c3e9221 start_wqthread + 13
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8c3024e6 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c3e97c5 _pthread_wqthread + 1426
2 libsystem_pthread.dylib 0x00007fff8c3e9221 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c3024e6 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c3e9632 _pthread_wqthread + 1023
2 libsystem_pthread.dylib 0x00007fff8c3e9221 start_wqthread + 13
Thread 4:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff8c2fa41a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c2f9867 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff77102ba4 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff77102021 __CFRunLoopRun + 1361
4 com.apple.CoreFoundation 0x00007fff77101874 CFRunLoopRunSpecific + 420
5 com.apple.AppKit 0x00007fff74ee4e9e _NSEventThread + 205
6 libsystem_pthread.dylib 0x00007fff8c3e9abb _pthread_body + 180
7 libsystem_pthread.dylib 0x00007fff8c3e9a07 _pthread_start + 286
8 libsystem_pthread.dylib 0x00007fff8c3e9231 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8c3024e6 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c3e97c5 _pthread_wqthread + 1426
2 libsystem_pthread.dylib 0x00007fff8c3e9221 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8c3024e6 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c3e97c5 _pthread_wqthread + 1426
2 libsystem_pthread.dylib 0x00007fff8c3e9221 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8c3024e6 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c3e97c5 _pthread_wqthread + 1426
2 libsystem_pthread.dylib 0x00007fff8c3e9221 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8c3024e6 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c3e97c5 _pthread_wqthread + 1426
2 libsystem_pthread.dylib 0x00007fff8c3e9221 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8c3024e6 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c3e97c5 _pthread_wqthread + 1426
2 libsystem_pthread.dylib 0x00007fff8c3e9221 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8c3024e6 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c3e97c5 _pthread_wqthread + 1426
2 libsystem_pthread.dylib 0x00007fff8c3e9221 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8c3024e6 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c3e97c5 _pthread_wqthread + 1426
2 libsystem_pthread.dylib 0x00007fff8c3e9221 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000008 rbx: 0x000061800066f540 rcx: 0x0100000000000000 rdx: 0x0000618000372480
rdi: 0x00007f84faf32a20 rsi: 0x00006180002018e0 rbp: 0x00007fff5b2c6580 rsp: 0x00007fff5b2c6528
r8: 0x0000000000000040 r9: 0x0000610000169028 r10: 0x0000000000000000 r11: 0x00006180002018e0
r12: 0x00007fff8b8e9b40 r13: 0x00007fff758ceb92 r14: 0x0000618000372480 r15: 0x0000610000e29a80
rip: 0x00007fff8b8e9b5d rfl: 0x0000000000010246 cr2: 0x0000000000000018
Logical CPU: 6
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x104937000 - 0x107582fff com.apple.iWork.Pages (5.6.2 - 2573) <272CCEA6-3330-307D-86EE-F5C554A1B11C> /Applications/Pages.app/Contents/MacOS/Pages
0x10d60c000 - 0x10dae4fff com.apple.driver.AppleIntelHD4000GraphicsGLDriver (10.18.65 - 10.1.8) <E7448943-FC24-3DD7-9864-3B5D07B00F9E> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x10dcf2000 - 0x10dd62fff com.apple.driver.AppleIntelHD4000GraphicsMTLDriver (10.18.65 - 10.1.8) <40FB170B-F33E-326B-9741-E15EFE731D71> /System/Library/Extensions/AppleIntelHD4000GraphicsMTLDriver.bundle/Contents/Ma cOS/AppleIntelHD4000GraphicsMTLDriver
0x10e1d6000 - 0x10e1e1ffb com.apple.SyncedDefaults (2.0 - 258) <342B8E83-B4E5-3EB1-80DD-DB9345E7542F> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
0x10ee5f000 - 0x10ee7fff7 com.apple.CoreNLP (1.0 - 78) <3D2A949C-DE66-34F4-9A97-9817C8054CC9> /System/Library/PrivateFrameworks/CoreNLP.framework/Versions/A/CoreNLP
0x110d90000 - 0x110d91ff1 +cl_kernels (???) <6FA789D3-DB97-4066-8AB3-DD04C8A0C1AD> cl_kernels
0x112587000 - 0x1125b6ff7 com.apple.print.framework.Print.Private (12 - 570) <232E0B50-81AB-301E-BBC8-2B71A4A280A0> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/Current/Pl ugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x1125d3000 - 0x1125e4ff7 +com.xerox.opb.print.pde.cocoa.XeroxPaperOptions (2.0.15 - 1.0) <F34B2A07-E39D-1E3C-D181-B83167D77BD4> /Library/Printers/Xerox/PDEs/XeroxPaperOptions.plugin/Contents/MacOS/XeroxPaper Options
0x1125fa000 - 0x112619ff7 +com.xerox.opb.print.pde.cocoa.XeroxJobType (2.0.15 - 1.0) <CD66A84E-8671-E714-87B9-8309D5DB5331> /Library/Printers/Xerox/PDEs/XeroxJobType.plugin/Contents/MacOS/XeroxJobType
0x112639000 - 0x112651ff7 +com.xerox.opb.print.pde.cocoa.XeroxImaging (2.0.15 - 1.0) <FDFDE4C4-8653-47E2-D677-BE7039DD70A7> /Library/Printers/Xerox/PDEs/XeroxImaging.plugin/Contents/MacOS/XeroxImaging
0x112669000 - 0x112672fff +com.xerox.opb.print.pde.cocoa.XeroxFinishing (2.0.15 - 1.0) <5C7FC2F3-653D-2A40-86D2-2A0F9F8D22EE> /Library/Printers/Xerox/PDEs/XeroxFinishing.plugin/Contents/MacOS/XeroxFinishin g
0x11267e000 - 0x1126baff7 com.apple.print.PrintingCocoaPDEs (12 - 570) <4B5D2337-5E2D-3DA4-81E6-3BD6635997EE> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Plugins/ PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
0x112977000 - 0x112978fed +cl_kernels (???) <93C02030-8256-411D-AFAE-3C9A1FDFE5EE> cl_kernels
0x113a58000 - 0x113a951c7 dyld (421.1) <A525EAEA-AF86-30C2-B360-3D093B4F0828> /usr/lib/dyld
0x7fff71dcc000 - 0x7fff72104fff com.apple.RawCamera.bundle (7.00 - 874) <99AF1865-BCDD-3313-85BF-E246745201F0> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff726f4000 - 0x7fff72f40fff com.apple.GeForceGLDriver (10.12.65 - 10.1.2) <6AF074C0-3325-3889-A3B0-7253D4383C29> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff72f41000 - 0x7fff7380fff3 libclh.dylib (4.0.3 - 4.0.3) <035FC9AA-7ED0-35ED-8951-0184C530027C> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x7fff73810000 - 0x7fff73920ff7 com.apple.GeForceMTLDriver (10.12.65 - 10.1.2) <81626155-E747-3405-BCD7-244BAC72DC00> /System/Library/Extensions/GeForceMTLDriver.bundle/Contents/MacOS/GeForceMTLDri ver
0x7fff73921000 - 0x7fff73adffff com.apple.avfoundation (2.0 - 1183.3) <E6DCAB50-ECD4-3645-8A93-D14F14092DC4> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff73ae0000 - 0x7fff73b83ff7 com.apple.audio.AVFAudio (1.0 - ???) <18E472FC-5AD7-33B8-8D46-49D5AC2DB13A> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Frameworks/AVFAudi o.framework/Versions/A/AVFAudio
0x7fff73c16000 - 0x7fff73c16fff com.apple.Accelerate (1.11 - Accelerate 1.11) <BDDB2053-BB24-34E4-A452-50D1260BF672> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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0x7fff73c2f000 - 0x7fff7426ffe3 com.apple.vImage (8.1 - ???) <6CC22156-EC5C-3DC3-8132-41376F090B08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff74270000 - 0x7fff74437fef libBLAS.dylib (1185) <0D55CF73-6DBD-3D15-B500-189479638551> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff74438000 - 0x7fff7444ffff libBNNS.dylib (14) <43A9B06E-3C21-3CE6-B0C1-99DA172DEEB0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBNNS.dylib
0x7fff74450000 - 0x7fff7485bfff libLAPACK.dylib (1185) <E7AE9C48-6E42-3EB7-A257-D48E0CB48D00> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
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0x7fff7487a000 - 0x7fff7488dff7 libSparseBLAS.dylib (1185) <912E3D25-27C0-3245-B64C-3CAD43A5D633> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libSparseBLAS.dylib
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0x7fff74a95000 - 0x7fff74ad5ffb com.apple.Accounts (113 - 113) <4A825926-C148-3EC1-9017-3B101849D8C8> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
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0x7fff8b1fe000 - 0x7fff8b205ff3 libdscsym.dylib (145) <0972B577-B427-3A1C-A9E7-325B6B265135> /usr/lib/libdscsym.dylib
0x7fff8b227000 - 0x7fff8b227fff libenergytrace.dylib (15) <A1B040A2-7977-3097-9ADF-34FF181EB970> /usr/lib/libenergytrace.dylib
0x7fff8b235000 - 0x7fff8b236fff libffi.dylib (18.1) <49D03682-E111-351C-8266-4519B3B82BE9> /usr/lib/libffi.dylib
0x7fff8b237000 - 0x7fff8b23cff3 libheimdal-asn1.dylib (498) <8F3F1AE8-CE4A-355C-82E3-74DA46B5BB02> /usr/lib/libheimdal-asn1.dylib
0x7fff8b23d000 - 0x7fff8b32fff7 libiconv.2.dylib (50) <42125B35-81D7-3FC4-9475-A26DBE10884D> /usr/lib/libiconv.2.dylib
0x7fff8b330000 - 0x7fff8b555fff libicucore.A.dylib (57131.0.1) <72594943-D25E-3F70-A4AC-8E9F9F442B7E> /usr/lib/libicucore.A.dylib
0x7fff8b55b000 - 0x7fff8b55cfff liblangid.dylib (126) <3F4530C9-8BE1-3AA7-9A82-98694D240866> /usr/lib/liblangid.dylib
0x7fff8b55d000 - 0x7fff8b576ffb liblzma.5.dylib (10) <44BD0279-99DD-36B5-8A6E-C11432E2098D> /usr/lib/liblzma.5.dylib
0x7fff8b577000 - 0x7fff8b58dff7 libmarisa.dylib (5) <2183D484-032D-3DE5-8984-3A14006E034E> /usr/lib/libmarisa.dylib
0x7fff8b58e000 - 0x7fff8b837fff libmecabra.dylib (744) <545EDC2D-22BB-3E8F-BFD3-921447581D9F> /usr/lib/libmecabra.dylib
0x7fff8b86a000 - 0x7fff8b8e2ffb libnetwork.dylib (856.1.8) <30FC3C60-CCA9-3E2B-80AA-DE53F5762374> /usr/lib/libnetwork.dylib
0x7fff8b8e3000 - 0x7fff8bcb8127 libobjc.A.dylib (706) <47104A1B-13E8-369F-BC36-27FF465809FD> /usr/lib/libobjc.A.dylib
0x7fff8bcbb000 - 0x7fff8bcbffff libpam.2.dylib (21) <352F8FF6-2248-3594-B357-8D031DEFB06C> /usr/lib/libpam.2.dylib
0x7fff8bcc0000 - 0x7fff8bcf0ff7 libpcap.A.dylib (67) <450DB888-2C0C-3085-A5F1-69324DFE902C> /usr/lib/libpcap.A.dylib
0x7fff8bd0e000 - 0x7fff8bd2affb libresolv.9.dylib (64) <A244AE4C-00B0-396C-98FF-97FE4DB3DA30> /usr/lib/libresolv.9.dylib
0x7fff8bd2b000 - 0x7fff8bd64fff libsandbox.1.dylib (592.1.3) <0024D751-23D8-35DF-87CF-72E489DA2F9F> /usr/lib/libsandbox.1.dylib
0x7fff8bd65000 - 0x7fff8bd77ffb libsasl2.2.dylib (209) <5A177BA8-362D-32DA-8D14-69AB191648B3> /usr/lib/libsasl2.2.dylib
0x7fff8bd78000 - 0x7fff8bd79ff3 libspindump.dylib (228) <F80FAB75-D656-3FDA-8753-D3D6771B17E6> /usr/lib/libspindump.dylib
0x7fff8bd7a000 - 0x7fff8bebbffb libsqlite3.dylib (252) <A531C105-64D7-37C0-B999-9320047B71C5> /usr/lib/libsqlite3.dylib
0x7fff8bfac000 - 0x7fff8bfb9fff libxar.1.dylib (354) <AAFCF321-8100-3622-880B-9661DCA35D69> /usr/lib/libxar.1.dylib
0x7fff8bfbd000 - 0x7fff8c0acffb libxml2.2.dylib (30.11) <26676155-64CE-323F-B73C-AD77AF5982E8> /usr/lib/libxml2.2.dylib
0x7fff8c0ad000 - 0x7fff8c0d6fff libxslt.1.dylib (15.8) <FFF5DD45-F544-34B2-BE3C-DB877DC60081> /usr/lib/libxslt.1.dylib
0x7fff8c0d7000 - 0x7fff8c0e8ff3 libz.1.dylib (67) <46E3FFA2-4328-327A-8D34-A03E20BFFB8E> /usr/lib/libz.1.dylib
0x7fff8c0f7000 - 0x7fff8c0fbff7 libcache.dylib (79) <84E55656-FDA9-3B29-9E4F-BE31B2C0AA3C> /usr/lib/system/libcache.dylib
0x7fff8c0fc000 - 0x7fff8c106fff libcommonCrypto.dylib (60092.1.2) <79F738D8-0AD7-3DEA-AF80-E0F8B90B74E3> /usr/lib/system/libcommonCrypto.dylib
0x7fff8c107000 - 0x7fff8c10efff libcompiler_rt.dylib (62) <486BDE52-81B4-3446-BD72-23977CAE556F> /usr/lib/system/libcompiler_rt.dylib
0x7fff8c10f000 - 0x7fff8c117fff libcopyfile.dylib (138) <0DA49B77-56EC-362D-98FF-FA78CFD986D6> /usr/lib/system/libcopyfile.dylib
0x7fff8c118000 - 0x7fff8c19aff3 libcorecrypto.dylib (442.1.3) <1CA8B679-810E-3C04-945A-4AC19372CDC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8c19b000 - 0x7fff8c1cdfff libdispatch.dylib (703.1.4) <12B1D95B-283D-325D-85AB-29A2FFD36987> /usr/lib/system/libdispatch.dylib
0x7fff8c1ce000 - 0x7fff8c1d3ff3 libdyld.dylib (421.1) <CDFBDC9C-418C-369D-B433-F64B0630E640> /usr/lib/system/libdyld.dylib
0x7fff8c1d4000 - 0x7fff8c1d4ffb libkeymgr.dylib (28) <09CD7CA6-46D2-3A9F-B9F1-7C4CA5CA0D68> /usr/lib/system/libkeymgr.dylib
0x7fff8c1d5000 - 0x7fff8c1e1ffb libkxld.dylib (3789.1.32) <48BDBE7F-AAE6-3050-9017-6959051CF16A> /usr/lib/system/libkxld.dylib
0x7fff8c1e2000 - 0x7fff8c1e2fff liblaunch.dylib (972.1.5) <DC31FDEA-FD81-335E-BAA8-5A7395D20772> /usr/lib/system/liblaunch.dylib
0x7fff8c1e3000 - 0x7fff8c1e8fff libmacho.dylib (894) <1EAE5ADD-490C-3B1F-9F97-447BA8E0E90F> /usr/lib/system/libmacho.dylib
0x7fff8c1e9000 - 0x7fff8c1ebff3 libquarantine.dylib (85) <78EF62D8-C890-3FC0-937A-C2FD8CEF8992> /usr/lib/system/libquarantine.dylib
0x7fff8c1ec000 - 0x7fff8c1edffb libremovefile.dylib (45) <C4FC07FF-ED86-382E-B06F-33C34718080C> /usr/lib/system/libremovefile.dylib
0x7fff8c1ee000 - 0x7fff8c206ff7 libsystem_asl.dylib (349.1.1) <F0987490-8427-367F-B302-A05A7D61FEBF> /usr/lib/system/libsystem_asl.dylib
0x7fff8c207000 - 0x7fff8c207ff7 libsystem_blocks.dylib (67) <B8C3701D-5A91-3D35-999D-2DC8D5393525> /usr/lib/system/libsystem_blocks.dylib
0x7fff8c208000 - 0x7fff8c295fe7 libsystem_c.dylib (1158.1.2) <5F260836-48E4-3F57-8553-62D2DA228A1F> /usr/lib/system/libsystem_c.dylib
0x7fff8c296000 - 0x7fff8c299ffb libsystem_configuration.dylib (888.1.2) <67BB9D8B-2430-38AD-81A7-F0EC924B2590> /usr/lib/system/libsystem_configuration.dylib
0x7fff8c29a000 - 0x7fff8c29dfff libsystem_coreservices.dylib (41.1) <11F22E6C-0DCB-3699-A4F0-C99E301E56E9> /usr/lib/system/libsystem_coreservices.dylib
0x7fff8c29e000 - 0x7fff8c2b6ffb libsystem_coretls.dylib (121.1.1) <8F7E9B12-400D-3276-A9C5-4546B0258554> /usr/lib/system/libsystem_coretls.dylib
0x7fff8c2b7000 - 0x7fff8c2bdfff libsystem_dnssd.dylib (765.1.2) <C5FF2025-C60B-39C6-B205-6BF1BC51D1B3> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8c2be000 - 0x7fff8c2e7fff libsystem_info.dylib (503) <C686B834-5E7D-382C-AF6E-44AB78EE83E2> /usr/lib/system/libsystem_info.dylib
0x7fff8c2e8000 - 0x7fff8c30aff7 libsystem_kernel.dylib (3789.1.32) <5C68A0D7-C3C9-3E52-B983-EDE9A28AB6FC> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c30b000 - 0x7fff8c352fe7 libsystem_m.dylib (3121.4) <E3370D16-EBAA-3C7F-AC56-2D6EAD7DB0A4> /usr/lib/system/libsystem_m.dylib
0x7fff8c353000 - 0x7fff8c371ff7 libsystem_malloc.dylib (116) <3DD17B88-B7A4-38B9-9E95-AB88E1C3B647> /usr/lib/system/libsystem_malloc.dylib
0x7fff8c372000 - 0x7fff8c3c8fff libsystem_network.dylib (856.1.8) <A8973360-956A-33BF-9971-14D59C84E0D1> /usr/lib/system/libsystem_network.dylib
0x7fff8c3c9000 - 0x7fff8c3d2ff3 libsystem_networkextension.dylib (563.1.11) <1C551832-9360-36DD-A7BA-52B55A171720> /usr/lib/system/libsystem_networkextension.dylib
0x7fff8c3d3000 - 0x7fff8c3dcffb libsystem_notify.dylib (165) <AF77D471-6B13-36BA-B144-7E7DDB9DBA9F> /usr/lib/system/libsystem_notify.dylib
0x7fff8c3dd000 - 0x7fff8c3e5fe7 libsystem_platform.dylib (126.1.2) <884DDF42-3CAE-334A-82CE-965617130FB1> /usr/lib/system/libsystem_platform.dylib
0x7fff8c3e6000 - 0x7fff8c3f0fff libsystem_pthread.dylib (218.1.3) <050AE77B-4F4B-334A-A5BA-CF0D10AF5304> /usr/lib/system/libsystem_pthread.dylib
0x7fff8c3f1000 - 0x7fff8c3f4fff libsystem_sandbox.dylib (592.1.3) <90FEF628-316D-3F84-9EF4-F7F510A4FBBB> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8c3f5000 - 0x7fff8c3f6fff libsystem_secinit.dylib (24) <A54B8FEF-E792-3C54-8E0B-E80A376662F2> /usr/lib/system/libsystem_secinit.dylib
0x7fff8c3f7000 - 0x7fff8c3fefff libsystem_symptoms.dylib (532.1.1) <B26F656E-94F9-3834-9B03-51C4FF11D1BF> /usr/lib/system/libsystem_symptoms.dylib
0x7fff8c3ff000 - 0x7fff8c41fff7 libsystem_trace.dylib (518.1.16) <C3CDF7BC-CA3D-34F5-ADF8-46AAAB0B47F8> /usr/lib/system/libsystem_trace.dylib
0x7fff8c420000 - 0x7fff8c425ffb libunwind.dylib (35.3) <9F7C2AD8-A9A7-3DE4-828D-B0F0F166AAA0> /usr/lib/system/libunwind.dylib
0x7fff8c426000 - 0x7fff8c44fff7 libxpc.dylib (972.1.5) <2A901937-48E1-3BF2-83F1-2431156D82B7> /usr/lib/system/libxpc.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 656
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=397.1M resident=0K(0%) swapped_out_or_unallocated=397.1M(100%)
Writable regions: Total=273.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=273.1M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 256K 3
Activity Tracing 256K 2
CG backing stores 2376K 6
CG image 1456K 57
CG raster data 652K 2
CoreAnimation 17.7M 129
CoreUI image data 3272K 55
CoreUI image file 252K 9
Foundation 28K 3
Image IO 792K 7
Kernel Alloc Once 8K 2
MALLOC 218.2M 137
MALLOC guard page 48K 10
Memory Tag 242 12K 2
Memory Tag 251 68K 3
OpenCL 32K 5
STACK GUARD 56.0M 13
Stack 13.6M 13
VM_ALLOCATE 128K 24
__DATA 54.2M 304
__GLSLBUILTINS 2588K 2
__IMAGE 528K 2
__LINKEDIT 114.4M 19
__TEXT 282.7M 305
__UNICODE 556K 2
mapped file 98.5M 40
shared memory 16.4M 14
=========== ======= =======
TOTAL 884.6M 1143
Model: MacBookPro10,1, BootROM MBP101.00EE.B0A, 4 processors, Intel Core i7, 2,6 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.21.171.10.1a16)
Bluetooth: Version 5.0.0f18, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Network Service: Display Ethernet, Ethernet, en3
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@191,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@190,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@194,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@194,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@194,0,2
Serial ATA Device: APPLE SSD SM512E, 500,28 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: My Passport 07B8
USB Device: FaceTime HD Camera (Display)
USB Device: Apple Thunderbolt Display
USB Device: QL-560
USB Device: Display Audio
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: Thunderbolt Display, Apple Inc., 1, 26.2
I'm using my 7760 with the last driver from Xerox through the installer on Xerox's page and it's not certified for 10.11 or 10.12. I'm using a clean install of 10.12, admin account and it's connected via IP, not bonjour. While it's not your printer it is an older model than what you have, but I have used it on my system for basic printing and it provides correct output.
Have you tried resetting printing system?
Resolve printer issues on your Mac - Apple Support
or connected the printer via USB directly to the Mac?
If you call Xerox they may have a beta driver they can send you.
Hi
Thanks for answering.
Yes I have tied to reset the printer system. I have not tried the USB option — I will try that.
I tried the Gutenprint for MacOS, but it only print black/white. Now I am using the generic driver. It works.
Thank you.
This looks like Re: Mail (and other apps) quit using PaperOptions plug-in
To get around the crash if you don't use this feature, remove the XeroxPaperOptions plugin from /Library/Printers/Xerox/PDEs/.
Xerox Phaser 8560 and Sierra
